FAQ
Frequently asked questions
We understand that choosing the right ERP partner is a big decision. Here are some of the most common questions we receive about our company, our services, and how we work with businesses like yours. Whether you're new to Odoo or exploring ERP options, this section is here to give you clarity and confidence as you consider working with DimeSoft.
Odoo is a flexible business management system designed to bring all your core processes into one place. It includes a wide range of apps—like CRM, accounting, sales, inventory, and HR—that work together seamlessly. Instead of juggling multiple disconnected tools, Odoo helps businesses stay organized, reduce manual work, and run more efficiently.
DimeSoft Business Solutions works for over 30 years in the ERP business and has conducted dozens of business system implementations, making us experts in business workflows as well as accounting rules and practices. We specialize in Odoo implementations for SMBs across manufacturing, services, eCommerce, and more. Our team ensures a smooth setup, training, and ongoing support.
Implementation timelines vary, but most small to mid-sized projects take 4 to 12 weeks depending on complexity and customization needs.
We work with a range of industries including manufacturing, eCommerce, professional services, construction, and wholesale distribution.
Yes. We build custom modules, workflows, and integrations to meet your unique business requirements.
At DimeSoft, we prioritize real relationships, clear communication, and measurable outcomes. With more than 30 years in the ERP space, we’re proud to still support many of the same clients we started with. Our team brings practical Odoo expertise and a down-to-earth approach that fits the needs of small and mid-sized businesses.
Absolutely. We offer Odoo integrations with popular platforms such as QuickBooks, Avalara, Ramp, ShipStation and more.
Pricing depends on your specific needs — including the scope of work, selected modules, and level of customization. We offer clear, upfront pricing, with packages starting at $1,299. For a more accurate estimate, we typically schedule a Business Process Review to better understand your operations and goals.
Yes. We provide hands-on training sessions tailored to your team's roles and workflows to ensure adoption and success.
Definitely. Odoo is scalable and offers cost-effective solutions for small businesses looking to automate and grow.
Yes, we handle secure and accurate data migration from a wide range of systems into Odoo. This includes legacy platforms, spreadsheets (like Excel), and other ERPs such as QuickBooks, Sage, Microsoft Dynamics, NetSuite, and more. We make sure your historical data—like customers, products, invoices, and transactions—is migrated cleanly so you can pick up right where you left off.
We offer ongoing support packages that cover everything from troubleshooting and bug fixes to new customizations, system updates, performance improvements, and day-to-day user assistance. Whether you need help adding new features, training staff, or fine-tuning your workflows, we’re here to keep your Odoo system running smoothly and evolving with your business.
Yes, we do. For example, one of our clients — a trailer parts distributor — replaced multiple disconnected systems with Odoo and saw immediate improvements in inventory accuracy, order fulfillment, and reporting. We helped improve their operations across sales, purchasing, and warehouse management.
You can read the full case study here to see how Odoo made a measurable difference in their business.
Yes. We support Odoo.sh, Odoo Online (SaaS), and Odoo On-Premise depending on your hosting preference.
Yes. We offer version upgrades, including module compatibility checks, database migration, and testing.
Odoo is highly customizable. From reports to workflows, we customize every aspect to your business needs.
Yes. We build integrated eCommerce websites in Odoo with payment gateways, inventory sync, and CRM tools.
Yes. We can provide a personalized demo and help you set up a test database to explore Odoo’s features.
Yes — Odoo’s Inventory and Manufacturing (MRP) apps are built to handle businesses with multiple warehouses or stock locations. You can track inventory across different sites in real time, manage internal transfers, and set up location-specific rules for replenishment, shipping, and production. Whether you're running separate warehouses for raw materials, finished goods, or regional distribution, Odoo gives you the tools to stay organized and in control.
Odoo is built with robust security features, and we follow best practices for hosting, backups, and access control.
Contact us through our website and schedule a free consultation. We’ll assess your needs and propose the best approach for your business.